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Technical support/Help Desk

Do you have technical queries or questions about installation? We are happy to help!

Simply telephone +43 2236 42315-60 or use the contact form.

You can also request a free callback via our website. Please be ready to quote the serial number of your system (preferred) or your customer number.

Mon. – Thurs.: 8.30 a.m. – 4.30 p.m. (CET)
Fri.: 8.30 a.m. – 1.30 p.m. (CET)


If our technical support asks you to download the Teamviewer or the Connection test please click here:

Download Teamviewer

Download Teamviewer

Download Connection test

Download Connection test

Mr. / Ms.
Please enter your academic title
Please enter your first name
Please enter your last name
Please enter your email
Please enter your phone number
Please insert your serial or customer number
Please enter your software or hardware serial number
Please write us briefly your question

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Mr. / Ms.
Please enter your academic title
Please enter your first name
Please enter your last name
Please enter your email
Please enter your phone number
Please enter your customer number
Please enter your hardware serial number
Please enter a contact person
Please enter the phone number of the contact person
Please enter the e-mail address of the contact person
Please enter the repair address
Please enter your software number
Please enter the reference number of the customer
Please enter a short description of the problem

Information on data protection: